Privacy Policy

Scope and our role

This policy applies when HireEGG decides why and how personal data is used, including website visits, learner accounts, product subscriptions, sales enquiries, billing, security, and support. For an employer-led interview campaign, the hiring organization usually decides the purpose of candidate processing and HireEGG processes that data on its instructions. The Candidate Privacy Notice explains that context in more detail.

Data we receive

• Account and profile data, such as name, email address, phone number, country or region, organization, role, and authentication identifiers.
• Learner content, such as CVs, job descriptions, practice answers, audio, video, transcripts, scores, feedback, goals, and generated documents.
• Enterprise and candidate data, such as recruiter details, campaign settings, invitations, interview responses, reports, integrity events, consent records, and communications.
• Transaction data, such as plan, amount, currency, payment status, invoice details, and processor reference IDs. HireEGG does not need or store complete card or bank credentials.
• Technical and security data, such as IP address, device and browser details, timestamps, session identifiers, request metadata, diagnostics, and abuse-prevention signals.
• Information submitted through sales, support, privacy, security, or legal requests.

Where data comes from

Data may come directly from you, from an organization that invites you to an interview, from your browser or device when a feature is used, from a connected service you choose, or from providers that support authentication, payments, hosting, model inference, transcription, and security.

Why we use it

• Create and secure accounts, deliver requested features, save progress, and provide support.
• Run practice sessions and enterprise interviews; produce transcripts, coaching, evaluations, reports, and candidate documents.
• Process subscriptions and payments, maintain financial records, and prevent fraud.
• Operate, troubleshoot, measure, and improve reliability, accessibility, performance, and safety.
• Enforce terms, investigate misuse, respond to legal requests, and protect users, customers, HireEGG, and the public.
• Send service messages and, where permitted, product communications that can be opted out of.

AI and model providers

Features that transcribe, summarize, coach, score, or generate content may send the relevant prompt, answer, transcript, audio, CV text, job description, or instructions to the configured AI provider. HireEGG should send only the data needed for that feature. AI output can be incomplete or wrong and requires appropriate human review, especially in hiring.

When data is shared

HireEGG shares data with the organization that requested an enterprise interview, with service providers listed on the Subprocessors page, with connected services you direct us to use, and with advisers or authorities when reasonably necessary for legal, security, fraud, or corporate transactions. HireEGG does not sell personal data or share it for cross-context behavioural advertising.

International processing

HireEGG plans to run its primary website and application compute in Hostinger's India data center. Supabase, Groq, Razorpay, Hostinger support and security operations, and other authorized providers may still process data in other countries. HireEGG therefore does not describe the service as strict India-only data residency. Where applicable law requires safeguards for a transfer, HireEGG or the relevant customer is responsible for putting them in place.

Retention

Retention depends on the product, account status, customer instructions, campaign configuration, legal obligations, security needs, and dispute history. HireEGG deletes or de-identifies data when it is no longer needed, subject to backups, legal holds, financial records, and the Retention Policy.

Your choices and rights

Depending on applicable law and HireEGG's role, you may request access, correction, deletion, restriction, portability, consent withdrawal, or review of certain automated processing. Candidate requests about an employer-led campaign may need to be handled by the hiring organization. HireEGG will route the request where appropriate and may verify identity before acting.

Security, changes, and contact

HireEGG uses technical and organizational controls described on the Security page, but no service can guarantee absolute security. Material policy changes will be posted with a new effective date. Questions or requests may be sent to info@hireegg.com. Please do not send passwords, one-time codes, full payment-card details, or unnecessary identity documents by email.